Bronze
Protect
$39
per device / month- Managed endpoint security
- Managed cloud backup
- Windows security patching
- Basic monitoring, backup and security alerts
- Remote management tooling
End-user troubleshooting is billed separately.
Ask about BronzeSmall business & residential IT · New Hampshire
IT Support,
Close to Home.
Keep your business moving and your home technology working. Practical support, clear pricing, and a local point of contact.
Serving New HampshireRemote & onsite supportBusiness & home technology
Managed IT plans
The right level of support.
Start with device protection. Add proactive maintenance and support for your people as your needs grow.
Silver
Maintain
$59
per device / month- Everything in Bronze, plus:
- Third-party application patching
- Vulnerability, storage and update monitoring
- Device and software inventory
- Backup verification and routine proactive maintenance
End-user troubleshooting is billed separately.
Ask about SilverGold
Manage
$99
per user / month · 1 computer included- Everything in Silver, plus:
- 15 minutes of remote support per user / month, pooled
- Microsoft 365 administration, password and MFA assistance
- User onboarding and offboarding
- Backup restore assistance and priority business-hours support
Additional managed computers: $29/device/month.
Ask about GoldPlatinum
Complete
$129
per user / month · 1 computer included- Everything in Gold, with:
- 30 minutes of remote support per user / month, pooled
- 2 onsite hours per company / quarter
- Quarterly technology and security reviews
- IT documentation, lifecycle planning and highest-priority business-hours support
Additional managed computers: $29/device/month.
Ask about PlatinumMore devices or users? Volume discounts apply.
Count devices for Bronze/Silver and users for Gold/Platinum.
Discounts apply to the base plan, excluding additional-device charges.
1–9Standard rate
10–195% off
20–2910% off
30+Custom quote
Support allowances & what’s billed separately
Gold and Platinum remote-support time is pooled across your company each month. Unused remote and onsite allowances do not roll over. Extra computers do not add support time. Remote support beyond the included pool is $125/hr, billed in 15-minute increments.
Bronze and Silver customer-requested support is $125/hr, with a one-hour minimum, then 15-minute increments. Routine business onsite support is $150/hr with the same minimum, except for Platinum’s included onsite allowance.
Projects, migrations and major remediation are billed separately. Consulting and project engineering is $150/hr; after-hours emergency support is $225/hr. Each has a one-hour minimum, then 15-minute increments. Hardware and Microsoft 365 licenses are separate.
Managed endpoint security, backup and management tooling are included in the plan. The first month is paid before activation. Your quote and service agreement confirm the covered devices, scope, support hours and service terms.
Residential IT support
Less frustration.
More working technology.
Help with computer troubleshooting, email, printers, software, device setup and home technology. Choose remote help or an onsite visit.
Remote support
$75 / hour
Get help with everyday computer and software issues from home.
Request remote help ↗Onsite support
$95 / hour
Hands-on help with devices, setup and troubleshooting at your home.
Request an onsite visit ↗One-hour minimum; additional time billed in 15-minute increments. Contact us to confirm onsite availability in your town.
About Computerdoc603
Practical IT.
Personal service.
Computerdoc603 provides IT support and managed technology services for small businesses and residential customers in New Hampshire.
From computer repair and Microsoft 365 support to cybersecurity, backup and technology planning, the focus is straightforward: explain the options clearly and help you get the technology support you need.
Our service area
Rooted in New Hampshire.
Serving the Keene and Monadnock region, with business service coverage extending to Claremont and the Upper Valley, including Lebanon and Hanover.
KeeneSwanzeyPeterboroughJaffreyWalpoleClaremontLebanonWest LebanonHanover
Remote and onsite options are available. Contact us to discuss your location and the right service arrangement.
Contact / Get a quote
Let’s get your IT sorted.
Tell us what you need help with, your New Hampshire town, and whether it’s for your business or home. For managed IT, include your number of users and computers.
Opens your email app. You can also call us directly.